As a small, family run business located in Raleigh, North Carolina - Sharp Edge Design serves both our local community and business as well as to offer the same assortment of pre-embroidered and custom embroidered items to those across the country and beyond! Because we value your choice to do business with us, whether near or far we take great care to make your experience with us one of the best you've had in recent memory which is why we make certain only the best quality leaves our shop!

Do you have a question or comment about our products and services?
Want to know what your custom embroidery job may cost?
Are you also an embroiderer who may want to network or exchange designs?

Even if it's simply to give us feedback or notify us of problems with our website we'd love to hear from you; Just shoot us an email!

Frequently Asked questions...

Q: How do I get something you have displayed on the site made for me?
A: It's easy! Contact me via email with
1) Your canvas (tee, sweat, polo, apron, etc) selection including color preference and size,
2) Your design selection,
3) Where on your canvas you'd like your design placed (front, back, right chest, left chest),
4) Any special considerations or requests.

Q: How will I know how much it will cost?
A: Once I have your order information I will then email you the final cost for your item(s) which will also include shipping, handling and any applicable tax.

Q: How do I pay for my order?
A: I use PayPal for all my transactions unless it is an in person cash transaction. When I email you back the cost of your item(s) I will also include the information necessary for you to send payment via PayPal for your order. I will not start on your order until payment has been made in full unless other arrangements have been made in advance.

Q: How will you ship my order?
A: I ship within the Continental US via USPS Priority Mail unless another more economical and reliable method is better suited for your order. If you are local to me I am happy to make arrangements to deliver your order personally.

Q: Do you offer refunds and/or exchanges?
A: I do not offer refunds or exchanges. I take great care to inspect all items I produce and will not let them leave my shop unless I am satisfied with the quality and outcome. I'm pretty (okay, very) picky about what I produce and I value your business so you can feel confident that I will not allow less than exceptional quality to find its way to you!

Q: What if I want something that you don't show on your site?
A: Contact me! I'm more than happy and excited to work with you to get you exactly what you're looking to find. If it holds still long enough I will embroider it!

Q: How long will it take to get my order?
A: If you have made your purchase from the ready-to-wear section your order will ship the next business day following receipt of payment.

For custom orders there is typically a 3 to 4 day turn around on production for single items / small quantity orders. If it is done sooner I will ship it as soon as it is done! Once shipped it is up to the shipper to deliver within their designated timeframe.

For larger orders I will include the production turn-around time in the email detail that will come with the cost of your order.